10 Things Never To Put In Email

02 Dec
December 2, 2008

What is the best way to catch the attention of legal searchers and e-discovery practitioners?  Perhaps it is by using one of the top 10 phrases that tells them to find interesting thing.  Elizabeth Charnock, CEO of Cataphora, a provider of e-discovery software, lists them for us:

  1. "I could get into trouble for telling you this, but…"
  2. "Delete this email immediately."
  3. "I really shouldn't put this in writing."
  4. "Don't tell So-and-So." Or, "Don't send this to So-and-So."
  5. "She/He/They will never find out."
  6. "We're going to do this differently than normal."
  7. "I don't think I am supposed to know this, but…"
  8. "I don't want to discuss this in e-mail. Please give me a call."
  9. "Don't ask. You don't want to know."
  10. "Is this actually legal?"

If you find yourself typing one of these phrases, perhaps you should delete the entire email.

6 replies
  1. LexUtah says:

    I cannot agree with you. The best evidence in cases come from email. If I didn’t have someone’s smoking gun email to back up my client’s story I would often have little independent evidence. So, don’t warn people not to admit their wrongdoing– it only encourages and masks their deception! Nice post!

  2. OpposingCounsel says:

    You probably shouldn’t have put your strategy online for everyone to read.

  3. Maryam in Marrakech says:

    Oh yikes. Thought provoking. But challenging for those of us who work principally remotely.

  4. Anders blogger in direct mail says:

    You have a very good and informative website or maybe blog is a better term to use. I am a newcomer to this industry and right now trying to pick up as much wisdom as possible from the DM Gurus. The total of modern marketing tools to do your business by the Internet is many, and maybe it is difficult to separate them since I think they are all integrated so one needs to do the analysis of all of them before making the final choice based on the answer to the most important question; which one gives me the best ROI? A separation or choice between online and off line marketing is a good question as well.

  5. generic viagra says:

    Let’s face it, the e-mail it’s the best thing in the world, now the old way of mailing things, are truly obsolete, the e-mail is way better than the old kind of mail, not just for their huge good & awesome new things, but, their technology, the easy way to use, and the ”world accesability” thing, make the e-mail, the best communication way!!!

  6. renaissance dresses says:

    Funny I do some of them LOL.. Anyways, now that I know, I will try to omit them.. :) Thanks for the tips. Keep up the good work!


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